Home Twitter Facebook Twitter 01326 572282 Contact Us Navigation
Buy Anns Pasties

Terms & Conditions

The Seller shall use its reasonable endeavors to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date. Delivery of the Goods shall be made to the Buyer’s address specified in the order. The Buyer is responsible for making suitable arrangements to receive the delivery and giving appropriate instructions. In the event that the delivery is stolen from the Buyer’s doorstep or damaged while there, the Seller does not accept liability, and will offer compensation at their discretion. The seller reserves the right to refuse to accept orders from any customer; considerations of delivery problems may give rise to such a refusal.

We endeavor to keep your delivery day the same, but we reserve the right to change it temporarily or permanently and will tell you if we do so.

If we are unable to deliver to you, or have to deliver late, for reasons beyond our control, for example adverse weather conditions, strike actions, vehicle breakdown, traffic congestion or supplier failure, or delays due to the Coronavirus, we cannot accept liability for any inconvenience or loss that this causes.

Defective Goods

We guarantee the quality of all of our products. You must inspect the products and notify us promptly of any damage with your order.

Cancellation rights

In the case of perishable items you do not have the right to cancel the contract.

In respect of non-perishable items, you have the right to cancel the contract up to 7 working days following the delivery of the goods by notifying us by telephone or e-mail. We will arrange with you for cancelled non-perishable goods to be returned to us, and we will credit your payment card with their price within a reasonable period of the day on which cancellation was given (provided payment has already been debited to your payment card).